Do you have your own artwork for a campaign? Direct mail manager requires some specific artwork options so it is best for our customer support team to add the artwork to your account for you. Here is some information on what artwork specifications are needed. Have a question? Call 800.924.1648 or chat online.
PDF Files are our preferred format. The reason we prefer this file is that the file is totally self contained. All text, graphics and fonts are part of the single PDF file making it the fastest to proof and print. It also compresses the file for easier uploading or emailing.
Please save all PDF files at 300DPI and embed all fonts. Any fonts that are being used for areas that will have our Variable Input Technology must be included separately with your file.
You will need Adobe Acrobat Distiller (not Adobe Acrobat Reader) to create a PDF. If you don’t have Distiller, Adobe offers an way to create a PDF online. Click here to visit Adobe.com.
Other acceptable formats are:
Adobe Photoshop 7.0 or below: .TIF, .EPS or .PSD @ 300 dpi resolution or greater. Please flatten your Photoshop document prior to sending to avoid any font substitutions.
Adobe Illustrator 10 or below: .EPS file format (please provide any linked images) All fonts must be converted to outlines to avoid font substitutions.
Quark 6.0 or below: Please use the Collect For Output feature to collect all fonts and graphics with the job. ZIP(PC) or Stuff(MAC) the entire folder and upload.
Microsoft Publisher 2004 or below: Please put all images and fonts related to your job in one folder. Make sure to use high resolution (300DPI) image, not images form the internet. ZIP(PC) the entire folder and upload.
Microsoft Office Programs 2004 or below: We have had great success converting customers Word and Powerpoint files into a print ready file. Make sure to use high resolution (300DPI) images, not images form the internet for your layout. Please put all images and fonts related to your job in one folder. ZIP(PC) the entire folder and upload.
* All fonts must be converted to outlines whenever possible to avoid font substitutions, for PDF files make sure to include all fonts in the file.
* Any fonts that are being used for areas that will have our Variable Input Technology must be included separately with your file.
* Compress all files with zip utility. (ie: WinZip, Stuffit) before emailing to avoid corruption of files.
* Not sure what to do, call!