Terms and Conditions
Pricing: Published prices obtained from Postcard Services (IdeaGear) are subject to change without notice. All published prices and written quotations will be honored for 30 days after the date of the original quotation.
Payment Terms: All orders must be prepaid prior to commencement of work. Payment may be company check, money order , or by credit card (Visa, MC,Amex). There will be a $30.00 fee for returned checks in addition to the original amount due.
Payment By Credit Card: Client paying by credit card agrees to be bound by the Postcard Services (IdeaGear) Terms, Conditions and Specifications. Card holder and Client specifically agree to pay all costs incurred if their order is prematurely cancelled and it is understood that no credit will be provided for returned orders. Client agrees to supply a copy of the front and back of their credit card if requested for signature comparison. The order amount will be charged to the credit card at the time the order is submitted.
Returns For Credit: Orders returned for credit must be done so at the clientâ€™s expense. No credit will be issued without the prompt return of the entire order. Credit may only be applied to replacement or future orders. No refunds will be provided. Company credit only.
Order Cancellation: No order may be canceled after acceptance, except upon terms that will compensate Postcard Services (IdeaGear) at our regular hourly rates. There is a minimum $150 cancellation fee.
Warranty: Postcard Services (IdeaGear) at its sole option will repair or reprint any order that contains abnormal imperfections, fails to provide a reasonable representation to the approved color proof or where we have failed in your written instructions or written approval. Postcard Services (IdeaGear) at its sole option may elect to provide a prorated credit in lieu of a reprint if the shortage, defective or damaged portion of an order does not exceed 20%
of the ordered amount. Claims for defects damages or shortages must be made by the customer in writing within (10) days after delivery. The customer must receive a written authorization to return a defective order or portion in advance of return. Defective orders must be returned within (30) days after delivery. Postcard Services (IdeaGear) sole liability shall be limited to the reprinting of any defective order or portion and in no case shall include special or consequential damages including customer expenses, profits or profits lost.
Indemnification: Client hereby affirms ownership and/or publishing rights to all artwork, photos and other materials submitted for printing and agrees to indemnify and hold harmless Postcard Services (IdeaGear) and its affiliates and employees from any and all loss, cost, expense and damage on account of any and all manner of claims demands, actions and/or proceedings that may be levied against Postcard Services (IdeaGear) on the grounds that said printing violates any copyright or proprietary right of any person, or that it contains any matter that is libelous or scandalous, or invades any personâ€™ s right to privacy or other personal right. The Client agrees to, at the Clientâ€™ s own expense, promptly defend and continue the defense of such claim, demand, action or proceeding, that may be brought against Postcard Services (IdeaGear) provided that Postcard Services (IdeaGear) shall promptly notify the Client with respect thereto.
Ownership Of Preparatory Materials: Artwork, type, digital files, and plates produced by Postcard Services (IdeaGear) in the ordinary course of production remain the exclusive property of Postcard Services (IdeaGear) unless otherwise agreed to in writing.
Client Supplied Files: All digital files submitted must adhere to our Digital File Checklist. If they do not, a fee will be charged. Postcard Services (IdeaGear) assumes no responsibility and cannot be held liable for the quality and/or color accuracy of the final outcome when Digital File Specifications are not met.
Color Matching: Due to the differences in equipment, paper, inks and other conditions between color proofing and production, a reasonable variation in color between color proofs and the completed job is expected. Postcards are printed digitally which offers very high quality printing at an affordable price, but may be subject to a slight shift in color . A 3% color shift is considered the acceptable industry standard. We do not guarantee exact color matching.
Proofing Options: Online proofs in 24 hours, add 1-2 days for all print proofs
Color Digital Online Proof: Are available at no charge and are sent by email in an Online Format. These are not accurate color proofs but will give a close proximity of how the design will look. We are not responsible for the Clients ability to accurately view this proof. Color will vary from this proof to the printed piece.
Digital High Resolution Proof: Provides a 99% color representation but still may vary by 3% due to the nature of printing. Without this proof, the Client waves any right about the issues of color. Price is $75.00 including shipping.
Proofs: If you are submitting a digital file, you must submit a PDF proof or a color proof with your order . Postcard Services (IdeaGear) will submit an Online Color proof for your approval. A signed proof must be returned to Postcard Services (IdeaGear) before your job will be run. Your signature on a proof will be final and irrefutable acceptance and approval of the proof. We will not accept under any condition verbal approval of a proof.
Shipping & Handling: All shipping charges are in addition to the selling price of the job.